Privacy policy

Privacy Policy

Website: https://royalshingar.com/
Brand Name: Royal Shingar
Legal Business Name: RC GEMSTONES AND MINERALS
Effective Date: 03 November 2026

1. Introduction
Royal Shingar respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect customer information when you visit our website or purchase our products.
2. Information We Collect
We may collect the following information:
Name, email address, phone number and delivery address.
Billing and payment-related information.
Order, purchase and transaction details.
Device information, IP address, browser details and website usage data.
Customer communications and support enquiries.
3. Use of Information
We use collected information to:
Process orders, payments, returns and refunds.
Arrange product delivery and provide order updates.
Respond to customer enquiries.
Improve website functionality and shopping experience.
Prevent fraud and maintain security.
Send promotional communications, where permitted.
Comply with applicable legal requirements.
4. Sharing of Information
We may share relevant information with Shopify, payment processors, delivery partners, technology providers and other service providers to operate our business and fulfil customer orders.
We may also disclose information when required by law or authorised by the customer.
5. Cookies and Third-Party Services
Our website uses cookies and similar technologies to improve browsing, understand website usage and enhance the shopping experience.
Third-party services, including Shopify and payment providers, may collect or process information according to their respective privacy policies.
6. Data Security and Retention
We take reasonable measures to protect customer information against unauthorised access, misuse or disclosure.
Personal information is retained only as long as necessary for business operations, order fulfilment, legal compliance and dispute resolution.
7. Customer Rights
Customers may request access to, correction or deletion of their personal information, subject to applicable laws and legal retention requirements.
Customers may also unsubscribe from promotional emails using the unsubscribe option provided.
8. Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children without appropriate legal authorisation.
9. Policy Updates
Royal Shingar reserves the right to update this Privacy Policy whenever necessary. Changes will be published on this page with the revised effective date.
10. Contact Information
For privacy-related questions or requests, please contact us:
Brand Name: Royal Shingar
Legal Business Name: RC GEMSTONES AND MINERALS
Email: royalshingaar@gmail.com
Phone: +91 8847550498
Address: #110, Sec 10B, Guru Ki Nagri, Mandi Gobindgarh, Punjab – 140406, India.